‘Snapchat’ announced a new feature called ‘Snapstreak Restore’ that will allow users on the platform to pay a small in-app purchase to restore lost Snapstreaks. Currently, in order to recover a lost Snapstreak, users must go to Snapchat’s official Help section and contact the support, offering information regarding both usernames involved in the streak, the model of the phone on the account, and the email associated with the user’s account. Then, an agent reviews the information and manually restores the Snapstreak.
This new feature will automate the process while generating more revenue for the platform, as many users now have Snapstreaks in the thousands that they do not want to lose. This will also save time for Snapchat support agents to deal with more pressing tickets related to safety or other concerns.
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